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Shipping policy

Shipping within Australia

We ship available products within Australia from Queensland, Australia. Products marked unavailable cannot currently be ordered.

Dispatch

We hold stock of products offered for sale and dispatch paid, in-stock orders within 2 business days. Business days exclude weekends and Queensland public holidays. If a dispatch delay affects your order, we will contact you.

Delivery options and charges

Available delivery services and the total shipping charge are shown at checkout before payment. Charges depend on the options offered for your order and delivery address. Express delivery changes the delivery service; it does not shorten our dispatch time.

Delivery estimates refer to time in transit after dispatch and are not guaranteed arrival dates. Regional and remote deliveries may take longer. You will receive tracking details when your parcel is dispatched.

Help with your delivery

Please check your delivery address before ordering. For an address correction, delayed parcel or delivery problem, contact orders@cabindock.com.au with your order number. Tell us promptly about damage or missing items so we can investigate and arrange the appropriate resolution. This does not limit your rights under the Australian Consumer Law.